Frequently Asked Questions

How long will it take to receive my order?

Orders are packaged and dropped off at the post office within 1-3 business days. All orders are mailed via USPS Ground Advantage and can take 2-5 business days to be delivered.

** Please note, that occasionally tracking can be marked as delivered, but the package may not have arrived to the address. In these instances, the packages have been delivered within 24-48 hours. If your order has been marked as delivered and has not shown up after 48 hours, please contact us via the website contact form.

I live in the local 69001 zip code. Do I still have to pay for shipping?

If you live in the local McCook area, we offer free porch drop-off within 48 hours.

At checkout, please choose "Free Local Delivery" and provide the address in which you would like your order to be delivered.

Need more help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.